Tienda Online

Compliance status

We firmly believe that the Internet should be available and accessible to anyone, and we are committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability.

To comply with this, we aim to adhere as strictly as possible to the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide range of disabilities. Compliance with these guidelines helps us ensure that the website is accessible to all people: blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.

This website utilizes various technologies intended to make it as accessible as possible at all times. We use an accessibility interface that allows individuals with specific disabilities to adjust the website's user interface (UI) and design it according to their personal needs.

Additionally, the website uses an AI-based application that runs in the background and constantly optimizes its accessibility level. This application remediates the website's HTML, adapts its functionality and behavior for screen readers used by blind users, and for keyboard functions used by individuals with motor impairments.

If you have found a malfunction or have ideas for improvement, we would be happy to hear from you. You can contact the website operators using the following email:

Navegación por teclado y lector de pantalla

Our website implements the ARIA (Accessible Rich Internet Applications) attributes technique, along with various behavioral changes, to ensure that blind users visiting with screen readers can read, understand, and enjoy the site's features. As soon as a user with a screen reader enters the site, they immediately receive a prompt to access the Screen Reader Profile so they can navigate and operate the site effectively. Here is how our website covers some of the most important screen reader requirements, along with code examples:

1. Screen reader optimization: we run a background process that learns the website's components from top to bottom, to ensure ongoing compliance even when updating the site. In this process, we provide screen readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (pop-ups), and others. Additionally, the background process scans all website images and provides an accurate and meaningful description based on image object recognition as an ALT (alternative text) tag for images that are not described. It will also extract texts embedded within the image using OCR (optical character recognition) technology. To activate screen reader settings at any time, users only need to press the Alt+1 keyboard combination. Screen reader users also receive automatic announcements to activate the screen reader mode as soon as they enter the website.

   These settings are compatible with all popular screen readers, including JAWS and NVDA.

2. Keyboard navigation optimization: The background process also adjusts the website's HTML and adds various behaviors via JavaScript code to make the site operable by keyboard. This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdown menus with arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio elements and checkboxes using arrow keys, and fill them with the spacebar or Enter key. Additionally, keyboard users will find quick-navigation and content-skip menus, available at any time by pressing Alt+1, or as the first elements of the site while navigating with the keyboard. The background process also manages pop-ups by shifting the keyboard focus to them as soon as they appear, preventing the focus from drifting outside of them.

   Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.

Perfiles de discapacidad admitidos en nuestro sitio web

• Modo seguro para epilepsia: este perfil permite a las personas con epilepsia utilizar el sitio web de forma segura al eliminar el riesgo de convulsiones derivadas de animaciones intermitentes o parpadeantes y combinaciones de colores arriesgadas.
• Modo para discapacitados visuales: este modo ajusta el sitio web para la comodidad de usuarios con deficiencias visuales como vista degradada, visión en túnel, cataratas, glaucoma y otros.
• Modo de discapacidad cognitiva: este modo proporciona diferentes opciones de asistencia para ayudar a los usuarios con deficiencias cognitivas como dislexia, autismo, ACV y otros, a centrarse en los elementos esenciales del sitio web más fácilmente.
• ADHD Friendly Mode: this mode helps users with ADHD and neurodevelopmental disorders to read, browse, and focus on the main elements of the website more easily, significantly reducing distractions.
• Blindness Mode: this mode configures the website to be compatible with screen readers such as JAWS, NVDA, VoiceOver, and TalkBack. A screen reader is software for blind users that is installed on a computer and smartphone, and websites must be compatible with it.
• Perfil de navegación por teclado (discapacidad motriz): this profile allows individuals with motor disabilities to operate the website using the keyboard's Tab, Shift+Tab, and Enter keys. Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.

Additional user interface, design, and readability settings

1. Font settings – users can increase and decrease its size, change its family (type), adjust spacing, alignment, line height, and more.
2. Color settings – users can select various color contrast profiles such as light, dark, inverted, and monochrome. Additionally, users can swap color schemes of titles, texts, and backgrounds, with more than seven different coloring options.
3. Animations – people with epilepsy can stop all ongoing animations with the click of a button. Animations controlled by the interface include videos, GIFs, and flashing CSS transitions.
4. Content Highlighting – users can choose to emphasize important elements such as links and titles. They can also choose to highlight only focused or hovered elements.
5. Silenciar audio – users with hearing devices may experience headaches or other issues due to automatic audio playback. This option allows users to mute the entire website instantly.
6. Cognitive disorders – we use a search engine linked to Wikipedia and Wiktionary, allowing people with cognitive disorders to decipher the meaning of phrases, initials, slang, and others.
7. Additional features – we offer users the option to change the color and size of the cursor, use a printing mode, enable a virtual keyboard, and many other functions.

Browser and assistive technology compatibility

Our goal is to support the widest possible variety of browsers and assistive technologies, so that our users can choose the tools that best suit them, with as few limitations as possible. Therefore, we have worked hard to support the main systems that make up more than 95% of the user market share, including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS and NVDA (screen readers).

Notes, comments, and feedback

Despite our best efforts to allow anyone to adjust the website to their needs, there may still be pages or sections that are not fully accessible, are in the process of becoming so, or lack an adequate technological solution to make them accessible. Even so, we continuously improve our accessibility, adding, updating, and improving its options and features, and developing and adopting new technologies. All this in order to reach the optimal level of accessibility, following technological advances. For any assistance, please contact